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Vision and Mission Statement

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  • Vision 
     
    Building a best-in-class University Public Safety Department in partnership with our students, faculty, staff and strategic private and non-profit partners.
     

     
    Mission 
     
    The Public Safety Department's administration and operations foster and support the academic mission by employing sound business practices, simple and cost effective operating processes, proven technologies, ethical business relationships, and a trained and service oriented workforce. We succeed by earning the satisfaction of our customers; the respect and trust of those who govern us, support us, do business with us and the pride of our department members.
     

     
    Vision 2010 - What we aspire to be in the future 
     
    Mission and Vision for the next Decade 
     
    We will deliver next generation Public Safety Service to NJCU to become the acknowledged leader in our field.
     
    Client Centered 
     
    Our clients/customers are at the center of everything we do. We focus on our clients/customers, seek to understand everything about them and their needs and add value with our every response.
    • We develop a precise grasp of the client's needs and penetrating insights.
    • Provide objectives and analyses.
    • Our solutions are not idealist or imaginary.
    • We make it easy for clients to do work with us.
    • We listen to our clients and understand their needs.
    • We are dedicated to staff, flawless execution and top quality results.
    Integrity 
     
    Integrity is the foundation of who we are and what we stand for. Integrity helps us build trust and respect among all of our business relationships - with each other, and with our clients.
    • We are a responsible corporate citizens committed to the security and safety of people.
    • We are honest, trustworthy, respectful and ethical in our actions.
    • We honor our commitments.
    • We are accountable for our actions, successes and failures.
    • We comply fully with the letter and spirit of the laws, rules and ethical principles that govern us.
    • We safeguard the confidentiality of our clients and their information.
    Performance 
     
    We strive to exceed client expectations:
    • We focus on what is important.
    • We establish and communicate clear expectations.
    • We relentlessly pursue success.
    • We strive for flawless execution.
    • We work hard, celebrate our successes and learn from our failures.
    • We continuously look for new ways to improve services.
    Sustaining value 
     
    Developing solutions that provide enduring value for our clients is our sole purpose. Our success in delivering solutions that make the university more secure and safer, not just quick fixes or impressive cosmetics, stems from our relentless commitment to creating sustaining value through all our projects.


    For more information, please email: publicsafety@njcu.edu or call 201-200-3127 / 3128.