Blackboard is the Learning Management System (LMS) NJCU utilizes to deliver web-based instruction. Blackboard is totally web-based. Therefore, you do not need to have any special software installed on your computer to use it. All communication with your professor and classmates occurs within your Blackboard course which you can access anywhere and anytime you have access to the Internet and a supported browser.

You can access Blackboard by directing your Web browser to http://blackboard.njcu.edu 

Use your GothicNet ID and GothicNet password to log into Blackboard.

If you do not know your GothicNet ID, you can request assistance from the IT Helpdesk.

If you need assistance changing or resetting your Blackboard password, you can request assistance from the IT Helpdesk. Remember: changing/resetting your password will also update your password for other NJCU resources including GothicNet, E-Mail, and NJCU network access.

Refer to the following Web site to see supported browsers and operating systems: Browser Checker

Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari browsers work best with Blackboard.

• Do not take the test until you are ready.
• Each instructor may configure their test differently, so it is very important to read ALL instructions before you begin the test.
• Before you start your test, close all other programs running on your computer. Having multiple programs open during your test may result in problems or loss of test data.
• Do not resize or refresh your browser window after starting the test.
• Do not wait until the last minute to take the test! If something goes wrong during your test session, there may not be enough time to resolve the issue.
• Before starting your test, turn off any virus-scanning software, pop-up blockers, instant messaging, or any other programs that may cause your computer to restart, open pop-up windows, or open new browser windows.
• Do not use the Back, Forward, Home, or Refresh buttons on the browser or the Backspace key on the keyboard while taking the test.
• MOST IMPORTANT: Make sure you have a reliable internet connection! Wireless internet connections do not always maintain a "constant" connection and, therefore, are not considered reliable. Using a wireless connection or a mobile device can cause you to get disconnected from the test environment. It is HIGHLY recommended that you use a computer or laptop that is hard-wired to an Internet connection.

To save your Google Doc as a Microsoft Word file:

1. On your computer, open your Google Doc.
2. At the top, click File Download.
3. Choose a file type (such as Microsoft Word). The file will download onto your computer in the format you’ve chosen.

Students who are looking for technical support with Blackboard and related tools are asked to first contact the NJCU IT Help Desk.

During normal business hours, you may call 201-253-4357 to reach the NJCU IT Helpdesk or email them at helpdesk@njcu.edu. If the helpdesk staff cannot assist you, they will contact the NJCU Online Learning on your behalf to escalate your issue.  

Outside of normal business hours, feel free to contact the after-hours support line at 1-844-807-0165, email njcu@edusupportcenter.com, or have a live chat with a support agent.

You may also submit a help request using the Department of Online Learning Online Support Form.

Blackboard offers on-demand learning resources for students. The following site shows short video clips on how to submit assignments, manage your personal information, and communicate and collaborate inside Blackboard.  In addition, searchable help resources for students are available from this site. 

Students who are looking for technical support with Blackboard and related tools are asked to first contact the NJCU IT Help Desk.

General inquiries about online support or questions can be emailed to online@njcu.edu

During business hours, you may also call the IT Help Desk at 201-200-4357 (201-253-4357 from off-campus) for assistance.

If you are a student with a disability and wish to receive consideration for reasonable accommodations, please register with the Office of Specialized Services and Supplemental Instruction (OSS/SI). To begin this process, complete the student client intake form available on the OSS/SI website (listed under Policies and Forms). 

Contact the OSS/SI at 201-200-2091 or visit the office in Karnoutsos Hall, Room 105 for additional information.

Yes. The Blackboard mobile app is a free mobile application that brings interactive teaching and learning to mobile devices and gives students instant access to course information directly from specified mobile devices. Click for more information on the Blackboard mobile app.

From the convenience of your mobile device, the Blackboard mobile app allows you to:

• Access your Blackboard course content.
• Check announcements and grades.
• Create and comment on discussions.
• Upload media.
• Take mobile-compatible tests.

The Blackboard mobile App is available on any Android or Apple mobile device.

Go to the App Store for your mobile device and search for the free Blackboard Mobile App. From there, you can download the application.

Open the app and use the search bar to search for "New Jersey City University". When prompted, enter your GothicNet ID and password. Select "Courses" at the bottom of the screen.

First, make sure you are able to log into GothicNet with your GothicNet ID and case-sensitive GothicNet password. If you cannot, please read the FAQ about resetting your own password. If you are indeed enrolled as a student and you are able to log into GothicNet but these same credentials are not allowing you access to Blackboard via the Mobile app, try uninstalling the Blackboard Mobile app and re-installing it. 

If you are still having trouble, please contact the NJCU IT Help Desk.

Please consult the app store help resources if you have any problems locating the Blackboard Learn Mobile app for your device.

If you encounter any difficulty in locating or using the Blackboard Mobile Learn app can request assistance by completing an Online Learning Support Request.