GothicNet Support

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GothicNet Support

Get help with all Tech and Blackboard support issues, including AFTER HOURS SUPPORT (evenings, weekends, and holidays).

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Self-Service Password Reset for Everyone

Register to use Self-Service Password Reset (SSPR)

  • You must know your current GothicNet Password to register; you cannot register if you have a password that is expired.
  • You must register for Self-Service Password Reset (SSPR) in order to change your password without assistance from IT helpdesk Team.

Register to use SSPR

Reset your password using Self-Service Password Reset (SSPR)

  • You will not be able to manage/change your password if you have not registered to use Self-Service Password Reset (SSPR)

Change your GothicNet Password using SSPR

GothicNet Support

If you need assistance logging into GothicNet, changing or resetting your password, etc., please use the appropriate link(s) that are provided below. The support information is separated into several groups. For any further assistance, you can email helpdesk@njcu.edu.

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Students

Current Students and Applicants
(Graduate, Undergraduate and New Incoming Applicant students)

WC Staff

Faculty/Staff/Adjuncts

Faculty/Staff/Adjuncts
Help with GothicNet ID and Password

International Students

International Students