GothicNet Support
GothicNet Support
Get help with all Tech and Blackboard support issues, including AFTER HOURS SUPPORT (evenings, weekends, and holidays).
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GothicNet Support
If you need assistance logging into GothicNet, changing or resetting your password, etc., please use the appropriate link(s) that are provided below. The support information is separated into several groups. For any further assistance, you can email helpdesk@njcu.edu.
Students
Current Students
(Graduate, Undergraduate and New Incoming students who have paid the Tuition Deposit)
Register to use Self-Service Password Reset (SSPR)
- You must know your current GothicNet Password to register; you cannot register if you have a password that is expired.
- You must register for Self-Service Password Reset (SSPR) in order to change your password without assistance from IT helpdesk Team.
Reset your password using Self-Service Password Reset (SSPR)
- You will not be able to manage/change your password if you have not registered to use Self-Service Password Reset (SSPR)
Faculty/Staff/Adjuncts
Faculty/Staff/Adjuncts
Help with GothicNet ID and Password
Applicant & International Students
Student Applicants
(Recently applied and admitted students)
International Students